PickProof Support

Last updated: July 10, 2026

PickProof support can help with account access, Pro subscription status, app troubleshooting, avatar uploads, badge display, alerts, reported content, account deletion, and data/privacy requests.

Contact

Email: [email protected]

When contacting support, include your PickProof username, account email, device type, app version, screenshots if helpful, and a short description of the issue.

Troubleshooting

If scores or odds do not load, force close and reopen the app, then confirm your internet connection is working.
If mobile alerts do not arrive, confirm notifications are allowed for PickProof in Android or iOS settings, then reopen PickProof so automatic device registration can retry.
If Pro access is missing, sign out and sign back in. If it still does not appear, contact support with the email used for the subscription.
If an avatar does not update immediately, wait a few minutes for image caching to refresh, then reopen the app.

Billing

Web subscriptions are managed through PickProof web billing. Android and iOS subscriptions use the applicable app store purchase and restore flow. Mobile users can manage an active subscription through their store account. PickProof Pro is software access only and does not buy betting credits, contest entry, wagers, deposits, payouts, or a chance to win money.

Account Safety

Delete an account from Account > Settings > Delete Account. Password reauthentication and typing DELETE are required.
Report or block a public user from that user's public profile.
If you cannot access your account, email [email protected] from the account email.

Operator: PickProof, LLC, Louisiana, United States.

No Wagering Support

PickProof cannot place bets, transfer funds, withdraw winnings, manage sportsbook accounts, provide gambling account support, or resolve sportsbook disputes. PickProof tracks picks and displays informational odds/scores only.